The birth of a new section:


This acronym means Want To Focus (come on!),
and the purpose of this new category of chunks of knowledge is to explain to you some things in specific. This round: CX
Harvard people defined CX as "the sum-totality of how your customers engage with your company and brand."
They pretty much nailed it and I do not have to add anything else to it.
Thanks for reading, bye👋!

Fine, CX has become more popular with the personalization of pretty much everything online. It goes hand by hand with branding and it is basically now what you need if you want to avoid having to focus a lot on customer service. Keep a client happy with their experiences with your business, they will be more likely to share it with others and become a regular.

Why is CX important?

If you have been in business for a while, you know that what the customer experiences as soon as they walk through your doors until they leave will dictate their overall experience and will dictate whether if they will return or not. Maybe you have been doing CX for longer than I have and maybe you should be writing this thing instead of me.



#yayornay,3,blog,16,blogger,3,chick-fil-a,1,colors,1,content,11,content marketing,9,cookies,1,design,5,ermac,1,google,2,growth,8,history,1,influencer,3,internet,6,learn,3,madaku,7,marketing,22,money,2,mortal kombat,1,olive garden,1,online,4,pantone,1,payments,1,Popeyes,1,pr,1,sales,2,seminars,1,services,4,social media,8,ssl,1,strategy,9,The more you know,7,trends,3,trump,1,twitter,2,wtf,2,yesno,5,
madaku: 😕WTF: CX
Loaded All Posts Not found any posts VIEW ALL + Reply Cancel reply Delete By Home PAGES POSTS View All what else? LABEL ARCHIVE SEARCH ALL POSTS Not found any post match with your request Back Home Sunday Monday Tuesday Wednesday Thursday Friday Saturday Sun Mon Tue Wed Thu Fri Sat January February March April May June July August September October November December Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec just now 1 minute ago $$1$$ minutes ago 1 hour ago $$1$$ hours ago Yesterday $$1$$ days ago $$1$$ weeks ago more than 5 weeks ago Followers Follow THIS PREMIUM CONTENT IS LOCKED STEP 1: Share to a social network STEP 2: Click the link on your social network Copy All Code Select All Code All codes were copied to your clipboard Can not copy the codes / texts, please press [CTRL]+[C] (or CMD+C with Mac) to copy Table of Content